Refund Policy

A legal disclaimer-
REFUND POLICY — GIRL 820 TALLOW CO.

Last updated: 11.27.2025

At Girl 820 Tallow Co., every product is handcrafted in small batches using simple, ancestral ingredients. Because our skincare is made fresh and cannot be resold once it leaves our hands, all sales are final. However, we always want our customers to feel supported, respected, and taken care of.

Below is our official refund and return policy:

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🌿 All Sales Are Final

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Due to the nature of skincare products and for hygienic and safety reasons, we do not accept returns or exchanges once an item has been shipped.

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🌿 Damaged or Incorrect Orders

If your order arrives damaged, broken, leaking, or incorrect, please contact us within 3 days of delivery with photos of:

• the damaged item

• the packaging

• the shipping label

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Email: [skincre@girl820.org]

We will replace the item or issue store credit as appropriate.

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🌿 Allergic Reactions / Sensitivities

Our products are made with simple, natural ingredients. Still, every skin type is unique.

We cannot offer refunds for sensitivities or allergic reactions, but we are happy to help you identify ingredients or offer recommendations for future purchases.

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🌿 Lost or Stolen Packages

Once packages are accepted by USPS/UPS, they are in the carrier’s possession.

We are not responsible for:

• lost packages

• stolen packages

• delivery errors marked “delivered”

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If this happens, please contact the carrier directly with your tracking number.

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🌿 Order Changes

Orders cannot be changed or canceled once they are placed due to our fast-paced small-batch workflow.

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🌿 Quality Promise

Every jar, bottle, and balm is made by hand in the Rogue Valley. If you ever have concerns about quality, contact us. We stand behind the integrity of our craft and will support you however we can within policy.

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🌿 Questions?

Email us anytime  [skincare@girl820.org]

We’re here to help keep the flame lit.

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